Box 5041
School of Business
Western New England College
1215 Wilbraham Road
Springfield, MA
01119
http:/mars.wnec.edu/~achelte
1983 – Ph.D., University of Massachusetts, Amherst, MA (February). Dissertation: “Organizational Commitment, Job Satisfaction, and the Quality of Work Life.”
Major
Course Areas: Complex Organizations, Labor
Relations, Organizational Theory
Minor
Course Areas: Social Psychology (principle
areas in motivation, attitude-behavior consistency, conflict).
1978
– MA, Western Washington University, Bellingham, WA. Thesis: “Voluntary Association Memberships: Patterns, Rates and
Correlates.”
Major
Course Areas: Social Psychology, Statistics,
Complex Organizations
1977
– BA, Massachusetts College of Liberal Arts, North Adams, MA
Major
Course Areas: Sociology
Professor
and Chair of Management, School of Business, Western New England College,
Springfield, MA.
September,
2000 – Current
AACSB
Coordinator. Responsible for leadership
and coordination of all continuous improvement activity, report writing, data
collection, and other accreditation-related activities.
Professor of Management, School of Business, Western New England College, Springfield, MA.
Teaching
Areas:
(Undergraduate and Graduate Programs): Employee Relations, Collective Bargaining, Conflict Resolution, Organizational Behavior, Human Resource Management, Organizational Theory and, Strategies. Developed and teach web-based graduate courses for both on and off-campus programs (please see: http://mars.wnec.edu/~achelte).
September,
1992 – 1995:
Chairperson, Department of Management, School of Business, Western New England College, Springfield, MA.
Responsible for the preparation and administration of budgets, Scheduling 9 full-time and 37 part-time faculty. Performed Annual Review for each faculty member for purposes of development and merit increases. Managed the development and evaluation of curriculum and coordination of on and off-campus programs through outcomes assessment; staffed the MSCJA, MBA, and Weekend MBA programs. Established and maintained relationships with the business community, coordinated the internship programs, developed five-year planning cycles for course and faculty scheduling resulting in the publication of a long-term course planner for students.
September, 1986 – 1993:
Associate Professor of Management, School of Business, Western New England College, Springfield, MA.
Undergraduate and MBA teaching responsibilities in the areas of TQM, Team
Development, Manufacturing, Employee Relations, Collective Bargaining, Organizational Behavior, Organizational Theory, Human Resource Management, and Management Theory and Concepts.
September, 1988 –1989:
Director, Resource Center. School of Business, Western New England College, Springfield, MA.
The Resource Center provided training, development and consulting services to local and regional businesses. Responsibilities included the preparation and administration of budgets; program preparation, needs assessments, program evaluations, staffing, client- base building, weekly and annual reporting to Administrative officials. Also coordinated joint programming between the School of Business and the Greater Springfield Chamber of Commerce.
September, 1983 –1986:
Assistant Professor of Management. School of Business, Western New England College, Springfield, MA.
Teaching responsibilities in the areas of Labor Relations, Collective Bargaining, Organizational Behavior and Principles of Management.
September,
1982 – 1983:
Visiting Assistant Professor of Management. School of Business, Western New England College, Springfield, MA.
Teaching responsibilities for Labor Relations and Collective Bargaining.
September, 1981 – 1983:
Instructor (part-time): Holyoke Community College, Holyoke, MA.
September, 1979 – August 1983:
Teaching Associate: University of Massachusetts, Amherst, MA.
Professional
Consulting & Management Development
Provide services in the areas of management development, training, and business consulting. Work with fist-line supervisory levels through Senior Training Executive levels in both for profit and non-for-profit organizations. Consulting activities provided through my firm: Chelte & Associates.
Projects include:
· Strategic Planning
· TQM/Team Development
· Conflict Resolution & Management
· Performance Appraisal Systems
· Cost Savings & Avoidance Systems
· Employee Involvement Strategies
· Management Development
· Performance Improvement Planning
· Succession Planning
· Mediation & Alternative Dispute Resolution
Clients include:
· Tambrands
· 3M
· IBM
· Digital
· AT&T
· The United States Postal Service
· New England Telephone
· Eastern States Exposition
· Friendly
· American Saw & Manufacturing
· Warren Pumps
· Merillat Industries
· Channing L. Bete
· Chase Pre-Cast
· Combustion Engineering
· Kimberly Clark
· Rotary International
· Atlantic Valve
· U.S. Department of Air Force
· Harvard University
· Strathmore Papers
Related:
· Arbitrator: American Arbitration Association
· X-Route mediator/arbitrator USPS – Springfield District
· Conflict Resolution facilitator – USPS – Springfield District (focus on workplace violence)
Publications
Toward Collaboration and Inclusion: The Electronic Portfolio and Outcomes Assessment. (forthcoming) Journal of Behavioral and Applied Management.
Student Video Guide. . Management: Building Competitive Advantage. Bateman & Snell. McGraw-Hill/Irwin. 2002.
Instructor’s Manual for Student Video Guide. Management: Building Competitive Advantage. Bateman & Snell. McGraw-Hill/Irwin. 2002.
Case Updates, Key Concepts, and Questions. Web Support Site. Management and Organizational Behavior. Cook, Hunsaker, and Coffey. McGraw-Hill/Irwin. 2002.
Tradition, Technology and Faculty Partnership: A Course Delivery Model. (with Peter Hess). Journal of Behavioral and Applied Management. Winter/Spring 2001 – Volume 2(2):151-165.
PowerPoint Transparencies. Strategic Management: Text and Cases. Fred David. Prentice Hall. 2001.
PowerPoint Lecture Notes. Strategic Management: Text and Cases. Fred David. Prentice Hall. 2001.
Management On-Line Resources Education (M.O.R.E.). Irwin/McGraw Hill. 2000 – 2001.
“Revising the Organizational Commitment Model in a Public Sector Organization: Implications for OD.” Accepted for presentation. American Society of Business and Behavioral Sciences annual meetings. Las Vegas, NV. February 2001. Published in Proceedings.
“Tradition, Technology and Faculty Partnership: A course Delivery Model.” Accepted for presentation. Institute for Behavioral and Applied Management. November 2000. San Diego, CA. Published in Proceedings.
“Toward Collaboration and Inclusion: The Electronic Portfolio and Outcomes Assessment.” Accepted for presentation. American Society of Business and Behavioral Sciences annual meetings. Las Vegas, NV. February 2000 Published in Proceedings.
“Digital Portfolios: A Case for Integration.” Accepted for presentation. Eastern Academy of Management annual
meetings, Danvers, MA. May 2000. Published in Proceedings
“When Good Intentions Fail.” Presentation at the Annual Meetings of the American Society of Business and Behavioral Sciences. February 1999. Las Vegas, NV Published in Proceedings of the Annual Meetings of the EAM,.
“Conflict and Resolution: A Case Study.” Presentation at the Annual Meetings of the Eastern Academy of Management. May 1999. Philadelphia, PA. Published, Proceedings of the Annual Meetings of the EAM,.
“Piloting A Barge: Conflictive Partnerships in the United States Postal Service.” Presentation at the Annual Meetings of the Academy of Management. August 1999, Chicago, IL. Published, Proceedings August 1999
“Team Based Processes” – Presentation to the Eastern Academy of Management Annual Meeting, May, 1995, Albany, N.Y.
Published: Proceedings, Annual meeting of the EAM, 1995.
“Perhaps a Suggestion Might Help” Volume 4: Number 1, Fall
1993 Business Journal
“Worker Participation Revisited” (with Curt Tausky). Journal of Work & Occupations. November 1992.
“Employee Suggestions are Critical.” Annual Meeting of the Association of Management, April 1990. Orlando, Florida.
Published, Proceedings, Annual Meeting of the Association of Management, 1990.
“Corporate Culture as an Impediment to Employee Involvement: When You Can’t Get There From Here” with P. Hess, R. Fanelli, and W. Ferris. Journal of Work & Occupations. Vol. 16#2, May, 1989: 153-164.
“Workers Participation” with C. Tausky. Journal of Work & Occupations. Vol. 15, #4, November, 1988: 363-373.
“Learning from an Unsuccessful Transformation: A Perfect Failure” with P. Hess, R. Fanelli, and W. Ferris, in Corporate Transformation: Revitalizing Organization for a Completive World. R.H. Kilmann, T.J. Covin & Associates. Jossey-Bass, 1988.
“Absenteeism: It’s Rate and Measurement” with C. Tausky. Business Journal. Vol. 4, #1, Fall 1987: 23-27.
“A Note on Organizational Commitment: Antecedents and Consequences Among Mangers, Professionals, and Blue-Collar Workers.” with C. Tausky. Journal of Work and Occupations. Vol. 13, #4, November, 1986: 553-561.
“Overcoming Ambivalence: A Labor Relations Experiential Exercise” Proceedings Eastern Academy of Management May, 1985.
“Using Organizational Commitment as a Window to the Perceptions of the Quality of Work Life” Proceedings. Human Resource Management and Organizational Behavior Association. April 1985.
“Undergraduate Experiential Labor Relations Activity.” Presentation at the Annual Meetings of the Eastern Academy of Management. May 1985, Albany, NY. Published. Proceedings, Annual Meeting of the Eastern Academy of Management, 1985.
“Organizational Commitment.” Presentation at the Annual Meeting of the Association of Human Resource Management and Organizational Behavior, October 1985. Denver, CO. Published, Proceedings, Annual Meeting of the AHRMOB, 1985
“Intergroup Conflict and Conflict Resolution: An Experimental Tandem.” Proceedings. Eastern Academy of Management, 1984.
“From Ma Bell to Sister Bell: Quality Circles work in Two Springfield Businesses.” with C. Tausky. Journal of Workplace Democracy. February 1984.
“Accountability and Productivity: Some Longitudinal Data.” with C. Tausky. Journal of Work and Occupations. November, 1983.
“Has Job Satisfaction Declined?” with J. Wright & C. Tausky. Monthly Labor Review, November 1982.
“Organizational Commitment and Outcomes.” Presentation at the Annual Meeting of the American Sociological Association. August 1982, San Francisco, CA. Published. Proceedings, Annual Meeting of the ASA, 1982.
“Japanese Incentive Systems.” Presentation at the Annual Meeting of the American Sociological Association, August 1981, Toronto.
Published. Proceedings, Annual Meeting of ASA, 1981.
“Avowed Happiness of Members of Sport and Non-Sport Voluntary Organizations.” with E. Rosenberg. International Journal of Sport Psychology. November 1980
Presentations
Featured Speaker: “Technology, Values, and Business-Education Partnerships.” Breakfast meeting, Greater Chicopee Chamber of Commerce, January 2000
Keynote: Alumni Leadership Banquet. Western New England College. October, 200
Distinguished Speaker, Leadership. RYLA (rotary Youth Leadership Award). June 1998, Holyoke, MA.
“Vision of Teams” Presentation of CFRE (Certified Fund Raisers Executives). May 1998, Holyoke, MA.
Distinguished Speaker, Leadership. RYLA (Rotary Youth Leadership Award). June 1998, Springfield, MA.
Distinguished Speaker, Leadership. RYLA (Rotary Youth Leadership Award). June, 1997, Springfield, MA.
Distinguished Speaker, Leadership. RYLA (Rotary Youth Leadership Award). June, 1996, Springfield, MA.
“The LSI and Team Involvement” (with Peter Hess). The second annual Team Conference co-sponsored by Western New England College and the Springfield Area Council on Excellence (SPACE). May 1995, Springfield, MA.
Key Note Address: Rotary International District Conference. May 1994. Hyannis, MA
Featured Luncheon speaker on Leadership. Rotary District Conference, Meridan, CT. May 1994.
TQM speaker and facilitator for CPE Forum for CPA’s. American International College, April 1993.
Key Note Address: Self-Managing Work Teams Symposium. Sponsored by SPACE
(Springfield Area Council for Excellence). Sheraton Hotel, May 1993. Springfield, MA.
Key Note Speaker, District Conference Rotary International. June 1993. Lake Kiamesha, New York.
Leadership Development Forum. Leadership Conference for High School Seniors. Western New England College. May 1993.
Distinguished Speaker on Leadership. RYLA (Rotary Youth Leadership Award). June 1992. Springfield College.
Luncheon Speaker, Rotary Club, June 1992. Chicopee, MA.
Luncheon Speaker, Rotary Club, Palmer, MA. May 1990.
Keynote Speaker, Cabbage Valley Chamber of Commerce. October 1989.
Keynote Speaker. Woman’s Group of the U.S. Postal Service. October 1989
Session Chair Annual Meetings of the American Society of Business and Behavioral Sciences, February 2001. Las Vegas, NV.
Keynote Speaker. Junior League Board of Directors, Longmeadow, MA. November 1989.
“Implementing the One-Minute Manager.” Supervisors Round Table, Springfield, MA, 1985.
“A primer on labor relations for the small business person.” Supervisors Round Table. Springfield, MA, 1985.
“Communicating for Effectiveness: Ideas that Work.” (with Russ Fanelli). The New England Transfer Articulation Association. Worchester, MA 1984.
Professional
Association Activities
Management Education Track Chair. Annual Meetings of the American Society for Business and Behavioral Sciences. February, 2002. Las Vegas, NV.
Session Chair. Eastern Academy of Management Annual Meetings. May, 2001. New York, NY.
Session Chair: American Society for Business and Behavioral Sciences. February, 2001. Las Vegas, NV.
Session Chair & Discussant (Strategic Management) SAM Annual Meetings, March-April, 2000. St. Augustine, Florida
Session Chair. Annual Meeting. American Society for Business and Behavioral Sciences. February, 2000. Las Vegas, NV.
Discussant, Session on Team Development. Annual Meetings of the Eastern Academy of Management. May 1991, Hartford, CT.
Discussant, Human Resources Division. Annual Meeting of the Association of Management. Orlando, Florida.
Discussant. Annual Meetings of the Eastern Academy of Management. May 1989, Portland, ME.
Co-Editor. “Special Issue on Worker Participation.” Journal of Work & Occupations. Vol. 15, #4, November 1988.
Discussant. Annual Meetings of the Eastern Academy of Management. May 1988, Boston, MA.
Roundtable Discussant. Annual Meetings of the Eastern Academy of Management. May 1987, Philadelphia, PA.
Session Organizer. Annual Meetings of the Association of Human Resources Management and Organizational Behavior, August 1986, Washington, D.C.
Organizer for the Refereed Round Table Discussions, Annual Meeting of the American Sociological Association, August 1985, Washington, D.C.
Editor. The New England Sociologist, 1985.
Chair. Experimental Exercises Session. Annual Meeting of the Eastern Academy of Management, May 1984, Montreal.
Discussant. Session on Business and Industry. Annual Meeting of the American Sociological Association. August 1984, Detroit, MI.
Other
Professional Activities/Accomplishments
Served as a Member of the Editorial Review Board of: Journal
of Group & Organizations Studies; Business Journal; Journal of Work & Occupations:
Journal of Human Resources & Organizational Behavior.
Submission Reviewer: Eastern Academy of Management
Submission Reviewer – Eastern Case Writers Associations
Submission Reviewer – Conflict Management Division. Academy of Management.
Reviewer: Journal of Management Education.
Reviewer: Journal of Behavioral and Applied Management.
Recipient of Candace Rogers Award for Research Excellence
Promoted one-year early to rank of Associate Professor for Research and publications
Recipient of several research grants, course release time, and sabbatical leaves
Faculty Member and Director, Springfield Leadership Institute (co-sponsored with Greater Springfield Chamber of Commerce)
Text Reviewer Strategic Management, Organizational Behavior, Labor Relations, Organizational Theory: Prentice Hall, Irwin/McGraw Hill, Houghton Mifflin; Southwestern Publishers; Dryden Press.